LenisUSA.com will accept product returns only if the product is unused, and in the original packaging and all product seals are intact. The Lenis Injector is a medical device and not eligible for return if it has been used or if any seals have been removed from the injector. All returns are subject to a 25% restocking fee.
Return procedure: All returns must be authorized by LenisUSA.com prior to receipt. Product must be returned within 30 day of purchase. Product must be in original packaging, unused and in resellable condition. Return goods authorizations (RGAs) may be arranged either phoning Customer Service at 866 465-6551 or by contacting a LenisUSA.com sales representative.